The overall rating of the company is 2.7 and consumers are mostly neutral.. Final Thoughts on this EyeBuyDirect Review. It doesn’t sell brand name frames, but does offer a premium designer brand called RFLKT Eyewear. Prices are great as well. EBD’s online optical store is a far easier (and much less soul-sucking) task … For now, it looks good and we are happy. With pioneering creativity, coupled with our global resources, we deliver excellence to our customers and business partners.Investing heavily in state-of-the-art machinery and transformational training approaches, everything we produce from qualityprescription lenses to innovative optical frames, is characterized by an absolute commitment to excellence and unbeatable value.As one of the Optical Industry's…, International Association of Better Business Bureaus. My friend Boomer told me I should give them a try so I decided to snag two pairs - Kyoto and Morning. I've bought from Zenni before. Average of 323 Customer Reviews Eyebuydirect was first mentioned on PissedConsumer on Jun 02, 2010 and since then this brand received 179 reviews.. Eyebuydirect ranks 36 of 495 in Medical Supplies and Equipment category. Hopefully that happiness will continue after the glasses get here, because these are for my wife. See BBB rating, reviews, complaints, request a quote & more. Sort Reviews By: Nestor H. 1 Review . Easy to navigate site but lots of hidden fees. Annoyed they have a lot of hidden fees and try to upcharge on shipping on every page in checkout. Eyebuydirect, we CAN handle the truth. We do wish we could have a little more interaction with the ordering, like with a real human, but the proof, they say, is in the pudding! The financing options is a big lie. Have told everyone about you guys!!! BBB Business Profiles are subject to change at any time. The overall rating of the company is 2.7 and consumers are mostly neutral.. I have to re-enter that every time. A good friend of mine recommended this to me. For example, one EyeBuyDirect review from user John T. says: Very impressed by service and quality. EyeBuyDirect has a consumer rating of 4.7 stars from 124,746 reviews indicating that most customers are generally satisfied with their purchases. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. EyeBuyDirect offers frames for as low as $15—and they have a BOGO deal right now. When the glasses get here we will write another review and submit it. the one time I had to use the warranty they were very helpful. EyeBuyDirect is an online eyeglasses retailer based in Austin, Texas. EyeBuyDirect Reviews ( 4 Reviews ) Website: www.EyeBuyDirect.com . The frames are great and have held up well, the lenses have been great. If what you really wanted was the review with the pics, no need to fear. BBB remains operational and focused on serving our business community. Great quality and a repeat customer that has sent several family members and friends. About EyeBuyDirect. Definitely recommend!! Access the headquarters listing for EyeBuyDirect, Inc. At EyeBuyDirect, we manufacture and distribute a comprehensive range of prescription eyeglasses, sunglasses and eyewear accessories.Founded in 2005, EyeBuyDirect operates EyeBuyDirect.com, and provides optical solutions to one of the world's biggest retailers and Europe's fastest growing optical chain.At the forefront of innovation, technical excellence, and advanced manufacturing techniques, our optical solutions offer unrivalled product quality. Love this site but ran out of my frames after I put them in my cart. Looking for more information? Do you agree with Eyebuydirect’s star rating? Eyebuydirect Overview. I’m very happy with my EyeBuyDirect purchases. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. From our on-trend designs and everyday prices (like frames starting at just $6! i wanted to get frames that I had before but was not able to because of my prescription. Consumers satisfied with EyeBuyDirect most frequently mention great prices, customer service and new glasses. EyeBuyDirect review: Simple site. However, with a little time, I have gotten used to them. Also, when in the process of going through the order, and placing the order, the prescription you entered should be verified, multiple times. Get Accredited Login Welcome to BBB Northwest + Pacific. I highly recommend EYEBUYDIRECT to anyone that wants good glasses at a good price. I fell and one of the lenses shattered. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. No way to just re-order last pair with updated prescription.Try on option is good, prices are pretty good, delivery time if accurate is very good. By Aline Peres Martins. Eyeglass Suppliers in Austin, TX. But, I found the frames I've always wanted right here. Very excited to get my prescription sunglasses . Money saved on basic site; Free shipping on over $99 spend (Image credit: EyeBuyDirect) One of the ways that EyeBuyDirect is undoubtedly saving you money is by not spending unnecessary piles of cash on their website. EyeBuyDirect.com is the online home of EyeBuyDirect, a company that says they believe that everyone has a right to better vision, which is why they create quality prescription glasses at affordable prices. Thx. I Wallis like someone to look into and credit at least 15% on this purchase. It said ‘Thats ok you can use the code MS15 for 15% off’. Don't you dare until you read the shocking complaints about eyebuydirect.com in our tell all review. This rating reflects BBB's opinion about the entire organization's interactions with its customers, including interactions with local locations. Cant wait my dUghter lost her glasses and needs them asap!Love your glasses! Positive EyeBuyDirect Reviews on BBB. Quick Notes: Sub-$20 pricing – While a number of their frames/options get into higher price points, it’s possible to get a very basic pair of prescription glasses with lenses for under $10 plus shipping. 5 EyeBuyDirect reviews. Access the headquarters listing for EyeBuyDirect, Inc. here. Always easy Always great product Always reliable, Promo code WELCOME for 15% did not work. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB remains operational and focused on serving our business community. 9.9 Overall Score. I work as a client services representative and am very picky with these things and have had nothing but great experiences with eyebuydirect. If you’re interested in getting EyeBuyDirect glasses, you can get $10 off here or use this code: IFAHF553BG. See BBB rating, reviews, complaints, & more. Easy to use site with a wide variety of frame choices. Since 2006, this retailer has offered affordable in-house eyeglasses. Required major surgery to my face to remove the lodged pieces and repair the muscle and nerve damage below the eye. EyeBuyDirect is an online eyeglasses retailer based in Austin, Texas. I have ordered 6 frames now from them within the last 6 months or so and some worked and some didn’t that’s how it is ordering glasses online. Check out what 4,421 people have written so far, and share your own experience. Eyebuydirect Overview. Good quality eyeglasses,perfect clear vision for me ,is the third pair I have , and love it, light, sturdy, beautiful styles....easy to navigate in the website and delivery fast and secure. It comes right after some EyeBuyDirect details! Terrible Customer Service. I definitely recommend... just remember, if you wear progressives, it may take a little time to get used to them. i inquired but did not receive what i consider an adequate explanation, I’ve used Eyebuydirect before and have always been super pleased with their products and processes. Read real customer ratings and reviews or write your own. Do you agree with Eyebuydirect’s star rating? 83 ‘GlassesUSA.com’ Reviews. The prescription doesn't seem to save the progressive ADD numbers. Looking forward to your new 2 day shipping!!! If you’re looking at reviews because you’re on the fence just do it and order from them. Read more. See BBB rating, reviews, complaints, & more. Optical Equipment in Novato, CA. Definitely recommend :) never disappointed! If you have any experience with this company or their product, please leave your GlassesUSA.com reviews below. Then I resorted to the latest email w a code WSL2R5HZ9MAI and it too failed. Difficult to find how to actually order frame after selection, difficult to make changes to name of prescription, choice of lens, choice of frame. Had trouble yesterday downloading photo but no problem today. BBB accredited since 8/11/2014. Many positive EyeBuyDirect reviews on Better Business Bureau highlight great communication, speedy delivery, and drastically low prices as the best features of ordering discount eyeglasses online. As a matter of policy, BBB does not endorse any product, service or business. © 2021 Trustpilot, Inc. All rights reserved. Jury still out on the glasses themselves, but the ordering process was good. Potentially easy to make a mistake, when entering the prescription. The lenses were supposed to be polycarbonate per the order confirmation. All customer reviews are handled by the BBB where the company is Headquartered or a central customer review processing location. Eyewear, Write a Review. ), see why our affordable prescription glasses, sunglasses, and Blue Light Blocking Lenses have landed everywhere from Vogue.com to Buzzfeed and more. Get Accredited Business Login Scam Tracker. All complaints are handled by the BBB where the company is Headquartered or a central customer complaint processing location. Eyebuydirect is amazing, their customer service is second to none. But any time one didn’t work out or I had a question about my order the customer service representatives got back to me super fast and were amazingly helpful. Recent recommendations regarding this business are as follows: "Do not buy from this company. Do you want to buy glasses from EyeBuyDirect? Turns out they were not. Eyebuydirect Reviews and Complaints @ Pissed Consumer Page 2 I will definitely be buying from them again this year. | Read 101-120 Reviews out of 4,421 Very easy and efficient to use this website. BBB Business Profiles generally cover a three-year reporting period. Consumers complaining about Frames Direct most frequently mention customer service, business days and credit card problems. Initial EyeBuyDirect complaints should be directed to their team directly. They have gone above and beyond for me even when I wasn’t asking them too. BBB reports on known marketplace practices. Share your voice on ResellerRatings.com I’ll be interested in seeing if these negative reviews live, or get suppressed. I needed to order by EOY so I placed order. Business Profile See BBB rating, reviews, complaints, request a quote & more. A free inside look at company reviews and salaries posted anonymously by employees. eyebuydirect has always been my favorite place to get glasses, super easy to navigate and very affordable. Location of This Business7315 Wisconsin Avenue, Suite 420E, Bethesda, MD 20814Email this Business, Headquarters2801 S Ih 35 Ste 170, Austin, TX 78741-5516, BBB serving Metro Washington DC, Metro Philadelphia & Eastern Pennsylvania. Eyebuydirect was first mentioned on PissedConsumer on Jun 02, 2010 and since then this brand received 181 reviews.. Eyebuydirect ranks 36 of 575 in Medical Supplies and Equipment category. eyebuydirect has always been my… go to place for eyeglasses. Deals; Have ordered many pairs of glasses and never disappointed. I recommend you to everyone who comments on my glasses out in public. Business Profile. Thanks, Only the latest review will count in the company's TrustScore. I added negative reviews for both the Cottage and Olii products. Eyeglass Suppliers in Bethesda, MD. The overall rating of the company is 2.7 and consumers are mostly neutral.. I've filed a complaint with BBB and Payne has been less than truthful in its response. EyeBuyDirect has been putting a focus on low-cost, high-quality eyewear since 2005. EZ PZ, Great selection of styles and price! Luckily there's so many styles. This $15 Hair Straightener Has More Than 3,000 5-Star Reviews. This was my first time buying glasses online. BBB Business Profiles may not be reproduced for sales or promotional purposes. Always great quality and sturdy. excellent service from production and customer service. I wear progressives, and I do think there's an advantage to going to have your glasses fitted. I have been getting my glasses from here for over 2 years now. All customer reviews are handled by the BBB where the company is Headquartered or a central customer review processing location. Check out what 4,421 people have written so far, and share your own experience. the price is always reasonable and great selection. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. It doesn’t sell brand name frames, but does offer a premium designer brand called RFLKT Eyewear. EyeBuyDirect is an online shop for cheap glasses. I entered it and it too did not work. Do you agree with Eyebuydirect’s star rating? Eyebuydirect was first mentioned on PissedConsumer on Jun 02, 2010 and since then this brand received 181 reviews.. Eyebuydirect ranks 38 of 573 in Medical Supplies and Equipment category. I can see one easily accidently getting the wrong prescription because of these issues. Except, EyeBuyDirect is the real deal. They offered a smudge-proof coating that I love. Eyebuydirect Overview. Since 2006, this retailer has offered affordable in-house eyeglasses. Better Business Bureau ... At EyeBuyDirect… Very frustrating website. | Read 21-40 Reviews out of 9,552 December 15, 2020. #1 EyeBuyDirect chevron_right. Check out EyeBuyDirect here: www.eyebuydirect.com Use my code SOFIE20 to get 20% off your frames! Check out what 9,552 people have written so far, and share your own experience. Better Business Bureau ... EyeBuyDirect, Inc. Such an easy site to get glasses. 49,106 reviews for EyeBuyDirect.com, rated 4.44 stars. You can't go wrong with the price, literally a fraction of what you would pay at an America's Best or some other places. It’s tidy and it works, but getting from point A to point Buy is a rocky road. Looking for more information? Frames Direct has a consumer rating of 1.94 stars from 35 reviews indicating that most customers are generally dissatisfied with their purchases. BBB accredited since 2/26/2010. My first order I ordered two frames and entered my prescription incorrectly on my second frame and before they completed my order they reached out to confirm the prescription. Lots of selections and really cheap! Also, don’t forget to go through Rakuten to purchase EyeBuyDirect glasses. Claim Share Print. Trust me, I just ordered my eighth pair. | Read 81-100 Reviews out of 4,421 ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with EyeBuyDirect Customer Service. Continue after the glasses get here, because these are for my wife ordering process was.... Great product always reliable, Promo code Welcome for 15 % on this Website to affirm that the information is! Pairs of glasses and needs them asap! Love your glasses so i placed order premium brand. Works, but getting from point a to point Buy is a rocky road were supposed to be polycarbonate the... 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Dissatisfied with their purchases been less Than truthful in its response warranty they were very.... Lot of hidden fees and try to upcharge on shipping on every page in checkout off your frames third who. Officially connected with EyeBuyDirect EyeBuyDirect offers frames for as low as $ 15—and they have a of! Deal right now Only the latest email w a code WSL2R5HZ9MAI and it,. Rating of 1.94 stars from 35 reviews indicating that most customers are generally with...